Contact Us

Claims Adminstrator

For questions about the claims process or this website:

Epiq Class Action Services Canada Inc.
Attention: Canadian Credit Cards Class Actions P.O. Box 507 STN B
Ottawa ON K1P 5P6
For General Inquiries: info@CreditCardSettlements.ca
For Payment Inquiries: Payment@CreditCardSettlements.ca
Telephone: 1-877-283-6548
Fax: 1-866-262-0816

Class Counsel

For questions about the class action or the settlement:

CAMP FIORANTE MATTHEWS LLP
Attention: Sharon Wong
400 - 856 Homer Street
Vancouver BC V6B 2W5
Email: swong@cfmlawyers.ca
Telephone: 604-689-7555

BRANCH MACMASTER LLP
Attention: Luciana P. Brasil
1410 – 777 Hornby Street
Vancouver BC V6Z 1S4
Email: lbrasil@branmac.com
Telephone: 604-654-2999

CONSUMER LAW GROUP INC.
Attention : Jeff Orenstein
1030 rue Berri Suite 102
Montreal QC H2L 4C3
Email: jorenstein@clg.org
Telephone: 1-888-909-7863 x2

You can also reach the lawyers by email at lawyer@CreditCardSettlements.ca.

Important

Payment Replacements: If you need to request a replacement for an approved payment that has already been issued, please contact the Claims Administrator at Payment@CreditCardSettlements.ca

Important Updates

Update as of December 2, 2024:

The review of all claims is now complete and all final decision letters have been issued. We appreciate your patience throughout the processing of all submitted claims. Please refer to the final decision sent by the Claims Administrator’s from Decision@CreditCardSettlements.ca.

Undocumented Claims:
Approved Undocumented claims were issued payments in phases between June 2023 and October 2024.

Simplified Claims:
We anticipate that payments will be issued in early 2025, subject to Court approval.

Documented Claims:

We anticipate that payments will be issued in early 2025, subject to Court approval.

For further updates regarding timing of payments for any type of claims, we recommend that you visit this website periodically.

Address & Contact Info Changes: Please notify the Claims Administrator of any changes to your contact information via email at Payment@CreditCardSettlements.ca. Please include your full name, Claim ID, the old contact information, and the new details to be updated.

Important Dates

December 17, 2023
The final deadline to cure all claim submission deficiencies for Documented claims was 11:59 PM EST on December 17, 2023.

December 30, 2022
The claims period ended on December 30, 2022. No late claims were accepted.

October 6, 2022
The surcharging rules were updated on October 6, 2022. For detailed information on these changes, please refer to FAQ 21 and the Visa and Mastercard rules on surcharging.